Terms and Conditions
1: Limitation of Liabilities: In no event will Flexi RF be held liable for incidental, direct, indirect, special, exemplary, or consequential damages. Customer shall indemnify and hold harmless Flexi RF and its officers from such damages. Buyer's exclusive remedy against Seller for any reason, whether due to performance, negligence, or defects shall be the repair, replacement, or return for credit of such goods, at the Sellers option.
2: Prices: Prices are subject to change without notice. Prices are exclusive of any other taxes and or fees resulting from purchase of the Flexi RF products. Prices are FOB Santa Clara CA unless otherwise agreed upon in writing. Prices do not include any freight, insurance, duties, taxes, or extra fees unless specifically quoted and agreed to.
3: Sales Tax: Sales Tax is collected & sent to individual states as required. The states who we collect sales tax for is rapidly changing due to the Santa Clara vs California Supreme Court decision. In states we don't collect for, there may be obligations for the buyer to remit sales tax, the buyer is responsible for these taxes.
4: Warranty: All Flexi RF products are covered by a 1 year limited warranty from date of shipment. This warranty is limited to 1: replacement of the product, or 2: repair of the product, or 3: credit for the purchase price of the product. Subjecting any part to conditions outside of the part specifications will void the warranty, including but not limited to excess voltage, power, current, torque, mechanical abuse, mechanical shock, or thermal shock. Custom Cable orders are non-creditable and non-refundable.
5: Export Control: Customer agrees that Flexi RF products are subject to US export laws and customer agrees to comply with all such laws. including but not limited to the regulations of ITARS, Department of Commerce, US Customs and Border Protection, US Department of State and the US Department of the Treasury.
6: Technical opinions from Flexi RF are provided as a service only, and customer agrees to indemnify Flexi RF from any damages resulting from such opinions.
7: Intellectual property: Flexi RF drawings, text, images, logos, digital images, the Flexi RF website, and any Flexi RF digital content are proprietary to Flexi RF and shall not be used for any purpose -other than for the purchase of Flexi RF products - without written authorization from Flexi RF. Flexi RF Intellectual property is protected by, but not limited to, US Copyright laws, Trademark laws, & IP laws. Website users agree not to access the website with crawlers or other data harvesting techniques.
8: Force Majeure: Flexi RF shall not be liable for damages due to circumstances beyond its control, such as flooding, fire, unforeseeable disruption of supplies, or other Acts of God, etc.
9: Acceptance of orders: All orders are subject to acceptance by Flexi RF in writing.
10: Cancellations and Rescheduling: All sales are final and may not be cancelled or rescheduled unless agreed to by Flexi RF in writing.
11: Returns: Goods may be returned only with the prior written authorization of the Seller in its sole discretion; usually only unopened and unused parts will be accepted for return. An RMA number will be assigned to the Buyer by the Seller & must be used when returning the product. Any goods so returned shall be subject to a 25% restocking fee. Shipping charges are nonrefundable.
12: Shipment, Risk of Loss, and Ownership: Risk of loss transfers to the customer upon delivery to the freight forwarder. Customer is responsible for all insurance, duties, and custom charges. Ownership of product transfers to the buyer upon shipment from Santa Clara, CA.
13: Severability: Each Provision in the Terms and Conditions, if found to be invalid or unenforceable, is severable from the others. The other Provisions will survive and continue.
14: Specifications: Specifications are subject to change without notice.
15: Payment: All payment will be made in US dollars. Payment may be made by wire transfer, approved credit cards, Paypal, Shopify payment, or terms if granted by Flexi RF to the customer.
16: Discontinuation of Products: Flexi RF reserves the right to discontinue products without notice.
17: General: These terms and conditions may not be modified without Flexi RF’s written agreement. The jurisdiction for any legal disputes will be Santa Clara County, California.